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Tel:15850502727
E-mailsales@bonkon.cn
qq:605576255
Add:Nanjing jiangning district no.298 shuanglong shui'an mingzhu room 514, building 3

After-sales service
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1, our company strictly according to ISO9001:2000 quality system, ISO140001:2000 environmental management system, fully guarantee of product quality;
2, shelves warranty for one year, life-long maintenance. As we design, manufacture, transportation, installation, quality problems in our plant informed effective within 4 hours after send someone to repair (according to the corresponding adjustment far), and therefore cause losses to the user;
3, my factory has a professional installation team and after-sale service, specialized in all kinds of shelf installation and after-sales service, 24-hour service 24 hours a day, service hotline: 025-84909394.
4, man-made fault occurs, our factory still has the responsibility to repair, but the fault caused by users because its losses and maintenance expense is responsible by users themselves;
5, in nanjing, China, our company has large production of spare parts warehouse, such as the buyer have a need to transform this batch of shelves in the future, we can provide shelf of technical service and support;
6, our factory will be compulsory for technical training so that your company can make better use of storage shelves system.
7, in the warranty period of spare parts is not normal wear and tear, or non-artificial damage and failure parts and wearing parts, we offer free service, and in a timely manner to replace the damaged parts, components, spare parts and wearing parts;
8, in the warranty period, we provide two free regular on-site maintenance and maintenance;
9, three years after acceptance, the buyer according to the operation characteristics of itself, may be agreed in advance to the seller at a specific time of free maintenance and maintenance, the buyer of the specific time for maintenance and maintenance shall not be higher than 2 times a year;